This one could be personal… We’ve all had to deal with dysfunctional behaviour at one time or another. I sat down with a long time friend of mine, Dale Arseneault, to improve my understanding of this phenomenon and to learn some strategies to deal with it.

  • Show ID and Intro
  • Interview with Dale Arseneault
  • Books recommended by Dale…
    • Mastering the Art of Creative Collaboration by Robert Hargrove
    • Six Thinking Hats by Edward de Bono
    • De Bono’s Thinking Course by Edward de Bono
    • The Argument Culture : Moving from Debate to Dialogue by Deborah Tannen
    • Appreciative Inquiry Handbook: The First in a Series of Ai Workbooks for Leaders of Change edited by David L. Cooperrider et al.